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Administration/Operations Assistant

RMC Plumbing Services is looking for self-motivated positive person for the position of Administration/Operations Assistant to work alongside our office team.


Duties include supporting management and assisting in the daily office operations and administration requirements. The Administration Assistant’s role will include a welcoming reception for clients and suppliers, with a strong focus on customer service.

The ideal candidate shall have excellent oral and written skills and be able to organise and prioritise their work. Previous experience in an administration role would be advantageous. Training will be provided on all office and system operations.


The position includes a BONUS - paid day off for your birthday!


  • Assisting with maintaining work schedules

  • Preparing purchase orders and processing

  • Provide excellent customer service to clients

  • Answer and direct phone calls

  • Answer and direct emails in a prompt manner

  • Assist in managing client accounts, quotes and bookings

  • Processing accounts receivable, accounts payable and debt collection

  • Provide accurate and efficient MYOB data entry and account reconciliation

  • Maintain client and supplier data: via our cloud-based SIMPRO field service and mobile work force management system

  • Typing reports as required


Knowledge and Skills:

  • Excellent customer service skills

  • Must be able to work unsupervised and autonomously

  • Excellent time management skills and the ability to prioritise work

  • Attention to detail and problem-solving skills

  • Ability to work under pressure and in a fast passed working environment

  • Excellent written and verbal skills

  • Must be proactive and have a flexible approach to work

  • Experience using MYOB is an advantage but training can be provided

  • Experience creating and formatting Microsoft Office Programs eg Word and Excel

  • Good organisational skills and can multi-task

  • Experience as an Administration Assistant or in Customer Service is advantageous

  • Must have National Police Clearance

Experience in the Plumbing Industry is not essential as in house training will be provided

This is a permanent position with hours that can be part-time to full-time.  We are predominately looking for a person to be available to work until 4:30pm in the afternoon, hours are negotiable. 

To apply for this position, please send in a cover letter, resume and a current photo of yourself, using the form below.

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Thank you! We’ll be in touch.

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